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NAVITIME eSIM

Anywhere in Japan
NAVITIME eSIM
Enjoy secure communication.

Stay connected everywhere in Japan. Set it up before you travel and you are online the moment you land in Japan. NAVITIME eSIM will support your journey.

eSIM plans for Japan

High-speed data plans with 3GB per day, in lengths that match your stay.

View plans

  • 100MB

    Test before you travel

  • 2+

    Supports at least two carriers in all areas.

To be chosen 4 reasons

The eSIM for travel in Japan, chosen by travellers worldwide

  • Before you travelFree Test

    A free 100MB connection test in your home country removes the worry of not connecting once you are in Japan.
    *Test data can only be used in your home country (outside Japan), not in Japan.

  • Multiple carriers

    Multiple carriersSupported

    No matter which country you go to, you can connect to at least two carriers. We provide stable communication.

  • Peace of mind

    Peace of mindMoney-back guarantee

    Full refund if you cancel before communication begins. We also offer refunds if you experience communication problems.

  • 24 hours a day, 365 days a year

    24 hours a day, 365 days a yearReal-time support

    Our expert staff is available 24/7, 365 days a year. Enjoy peace of mind with our real-time support system in case of any problems.

The reassurance of being connected before leaving the country Before you travel

"What if it does not connect in Japan?" You can settle that worry before you travel.

With NAVITIME eSIM you get 100MB of free test data before you travel, so you can confirm your phone works and leave home with confidence.
*Test data can only be used in your home country (outside Japan). It cannot be used in Japan.

  • 100MB of free data before you travel
  • Pre-configuration and connection testing are possible.
  • 24-hour support for worry-free setup
  • Connection completes the moment you arrive in Japan
Learn more about the pre-test
Illustration of a connection test before travelling

Pre-test available

Check your connection before you travel

Free test capacity
100MB
Test period
Any time before you travel

In just 3 steps
Get connected in Japan

No complicated setup is required.Even first-time users can use it without any confusion and with peace of mind.

View the user guide

Purchase

Choose a plan that matches your stay and pay instantly by credit card.

Check eSIM compatible devices

Setup

Scan the QR code to install the eSIM. Test the connection in your home country before you travel.

Connection

Once you arrive in Japan it connects automatically, so you can start using it right away.

If you have any problems, please contact support.

Our expert staff provides 24/7 support via WhatsApp and email.

Contact support

Simple and clear Pricing plans

Choose a plan that matches the length of your stay. Every plan includes a connection test before you travel.

eSIM plans for Japan

High-speed data plans with 3GB per day, in lengths that match your stay.

View plans

Available payment methods

Credit CardsApple PayGoogle Pay

All payments are protected by 256-bit SSL encryption.

So, what is an
eSIM?

An abbreviation for Embedded SIM. It is not a physical card, but is built into the smartphone itself.
It refers to a digital SIM card.

  • No replacement necessary

    No replacement necessary

    You can leave your current SIM card in. There's no need to worry about losing it.

  • Complete online instantly

    Complete online instantly

    You'll receive a QR code immediately after purchase. No need to go to a store.

  • Reliable security

    It can be used safely without the risk of physical damage or theft.

Learn more about eSIMs

Options for overseas communication, thorough comparison

You can see at a glance which communication method is best for you.

NAVITIME eSIM vs. Other Communication Methods
Pre-connection test
NAVITIME eSIM
100MB free in Japan
Physical SIM
Not possible
Pocket Wi-Fi
Not possible
Roaming
Not possible
Free Wi-Fi
Not possible
Ease of procedure
NAVITIME eSIM
Instant online activation
Physical SIM
SIM card replacement required.
Pocket Wi-Fi
Collection and return required
Roaming
Settings only
Free Wi-Fi
Connection required each time
Network quality
NAVITIME eSIM
Multi-carrier high speed
Physical SIM
Direct from a Japanese carrier
Pocket Wi-Fi
Slight delay due to WiFi relay
Roaming
Only one partner company
Free Wi-Fi
Unstable/low speed
Pricing transparency
NAVITIME eSIM
Fixed price, no additional charges.
Physical SIM
Sometimes unclear because it is written in Japanese
Pocket Wi-Fi
Rental fee + insurance
Roaming
There are also flat-rate plans, but they are expensive.
Free Wi-Fi
Free
Security
NAVITIME eSIM
Secure via dedicated line
Physical SIM
Dedicated line
Pocket Wi-Fi
Dedicated line
Roaming
Dedicated line
Free Wi-Fi
There is a risk of eavesdropping.
Portability
NAVITIME eSIM
It can all be done with just one smartphone.
Physical SIM
A SIM pin is required.
Pocket Wi-Fi
Carrying the device around
Roaming
Smartphone only
Free Wi-Fi
Smartphone only
Support System
NAVITIME eSIM
24-hour Japanese language support
Physical SIM
Varies by vendor
Pocket Wi-Fi
Varies depending on the provider.
Roaming
Varies by carrier
Free Wi-Fi
No support

Check eSIM compatible models

To use eSIM, you need an eSIM-compatible device that has been unlocked. Follow the steps below to check if your device is compatible.

Enter your device's model name to check its eSIM compatibility.

eSIM compatibility check

"Please check your EID (32-digit number) in the device information section of your Settings app. Depending on your device, you may also be able to find it by entering ""*#06#"" in the Phone app."

  1. 1
    Check the EID in Settings > Device Information.
  2. 2
    It's OK if the EID is listed.

SIM lock check

"Please check the SIM lock status by going to ""Settings"" > ""General"" > ""About""."

  1. 1
    Settings > General > Information
  2. 2
    It's OK if it's not SIM-locked.
View list of compatible devices
24/7/365 support

Anytime, anywhere
Reliable support

Any travel-related problems or questions about settings will be quickly resolved by our multilingual specialist staff.

Contact support

WhatsAppWhatsApp
Email

You can contact us via WhatsApp or email. Our expert staff is available to support you 24/7, 365 days a year.

Contact us
Customer support image

Frequently Asked Questions

We will answer some of the most frequently asked questions from our customers.

See more frequently asked questions

Do you have any other questions?

Our multilingual support team is available 24/7, 365 days a year.