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NAVITIME eSIM

Anywhere in the world
NAVITIME eSIM
Enjoy secure communication.

Connected and secure in over 130 countries and regions worldwide. A pre-departure connection test ensures smooth communication immediately upon arrival at your destination. NAVITIME eSIM will support your journey.

  • 130+

    Supported Countries/Regions

  • 100MB

    Pre-departure test

  • 2+

    Supports at least two carriers in all areas.

To be chosen 4 reasons

A premium eSIM service trusted by travelers worldwide.

  • Before departureFree Test

    A free 100MB connection test is available in your home country. This eliminates worries about not being able to connect locally.
    *Test data is only available in your home country. It cannot be used abroad.

  • Multiple carriers

    Multiple carriersSupported

    No matter which country you go to, you can connect to at least two carriers. We provide stable communication.

  • Peace of mind

    Peace of mindMoney-back guarantee

    Full refund if you cancel before communication begins. We also offer refunds if you experience communication problems.

  • 24 hours a day, 365 days a year

    24 hours a day, 365 days a yearReal-time support

    Our expert staff is available 24/7, 365 days a year. Enjoy peace of mind with our real-time support system in case of any problems.

The reassurance of being connected before leaving the country Before leaving the country

What if it doesn't connect locally? Alleviate that worry while still in Japan.

With NAVITIME eSIM, you can take advantage of a free 100MB data test before departure. You can confirm that it works reliably on your smartphone before you leave with peace of mind.
*Test data is only available in your home country (Japan). It cannot be used in other countries.

  • 100MB of free data will be provided before departure.
  • Pre-configuration and connection testing are possible.
  • 24-hour support for worry-free setup
  • Connection completed immediately upon arrival at the location.
Learn more about the pre-test
Image of a pre-departure connection test.

Pre-test available

You can check the connection before departure.

Free test capacity
100MB
Test period
Anytime before departure

In just 3 steps
Connecting the whole world

No complicated setup is required.Even first-time users can use it without any confusion and with peace of mind.

View the user guide

Purchase

Choose your destination and purchase a plan. Payment is completed instantly with a credit card.

Check eSIM compatible devices

Setup

Scan the QR code to install the eSIM. Test the connection in Japan before leaving the country.

Connection

Upon arrival at your destination, it will automatically connect to the network, allowing you to start using it immediately.

If you have any problems, please contact support.

Our expert staff provides 24/7 support via WhatsApp and email.

Contact support

On one eSIM,Multiple plans.

Even if you're traveling to multiple destinations, you only need one eSIM card.

You can manage everything—Japan, America, Europe—all with a single eSIM.

Image of an eSIM supporting multiple plans

Combine plans freely
Combine plans freely

You can manage country-specific, area-specific, and global plans by linking them to a single eSIM.

The connections are seamless.
The connections are seamless.

No need to purchase a new eSIM every time you travel to a different destination. You'll be connected immediately upon arrival.

You can add plans later.
You can add plans later.

Even if your itinerary expands, you can simply add more plans in the app.

Simple and clear Pricing plans

Choose the plan best suited to your destination. All plans include a pre-trip connection test.

Available payment methods

Credit CardsApple PayGoogle Pay

All payments are protected by 256-bit SSL encryption.

So, what is an
eSIM?

An abbreviation for Embedded SIM. It is not a physical card, but is built into the smartphone itself.
It refers to a digital SIM card.

  • No replacement necessary

    No replacement necessary

    You can leave your current SIM card in. There's no need to worry about losing it.

  • Complete online instantly

    Complete online instantly

    You'll receive a QR code immediately after purchase. No need to go to a store.

  • Reliable security

    It can be used safely without the risk of physical damage or theft.

Learn more about eSIMs

Options for overseas communication, thorough comparison

You can see at a glance which communication method is best for you.

NAVITIME eSIM vs. Other Communication Methods
Pre-connection test
NAVITIME eSIM
100MB free in Japan
Physical SIM
Not possible
Pocket Wi-Fi
Not possible
Roaming
Not possible
Free Wi-Fi
Not possible
Ease of procedure
NAVITIME eSIM
Instant online activation
Physical SIM
SIM card replacement required.
Pocket Wi-Fi
Collection and return required
Roaming
Settings only
Free Wi-Fi
Connection required each time
Network quality
NAVITIME eSIM
Multi-carrier high speed
Physical SIM
Directly via local carriers
Pocket Wi-Fi
Slight delay due to WiFi relay
Roaming
Only one partner company
Free Wi-Fi
Unstable/low speed
Pricing transparency
NAVITIME eSIM
Fixed price, no additional charges.
Physical SIM
In some cases, the local language notation may be unclear.
Pocket Wi-Fi
Rental fee + insurance
Roaming
There are also flat-rate plans, but they are expensive.
Free Wi-Fi
Free
Security
NAVITIME eSIM
Secure via dedicated line
Physical SIM
Dedicated line
Pocket Wi-Fi
Dedicated line
Roaming
Dedicated line
Free Wi-Fi
There is a risk of eavesdropping.
Portability
NAVITIME eSIM
It can all be done with just one smartphone.
Physical SIM
A SIM pin is required.
Pocket Wi-Fi
Carrying the device around
Roaming
Smartphone only
Free Wi-Fi
Smartphone only
Support System
NAVITIME eSIM
24-hour Japanese language support
Physical SIM
Varies by vendor
Pocket Wi-Fi
Varies depending on the provider.
Roaming
Varies by carrier
Free Wi-Fi
No support

Check eSIM compatible models

To use eSIM, you need an eSIM-compatible device that has been unlocked. Follow the steps below to check if your device is compatible.

Enter your device's model name to check its eSIM compatibility.

eSIM compatibility check

"Please check your EID (32-digit number) in the device information section of your Settings app. Depending on your device, you may also be able to find it by entering ""*#06#"" in the Phone app."

  1. 1
    Check the EID in Settings > Device Information.
  2. 2
    It's OK if the EID is listed.

SIM lock check

"Please check the SIM lock status by going to ""Settings"" > ""General"" > ""About""."

  1. 1
    Settings > General > Information
  2. 2
    It's OK if it's not SIM-locked.
View list of compatible devices
24/7/365 support

Anytime, anywhere
Reliable support

Any travel-related problems or questions about settings will be quickly resolved by our multilingual specialist staff.

Contact support

WhatsAppWhatsApp
Email

You can contact us via WhatsApp or email. Our expert staff is available to support you 24/7, 365 days a year.

Contact us
Customer support image

Frequently Asked Questions

We will answer some of the most frequently asked questions from our customers.

See more frequently asked questions

Do you have any other questions?

Our multilingual support team is available 24/7, 365 days a year.